![]() ![]() ![]() In the Configure tab, select Desktop Integration. To install the desktop client software: 1. ![]() This common installer is used for both desktop clients. The file to install the portal's desktop clients for one-X Call Assistant and Avaya IP Office Plug-in can be downloaded from the one-X Portal server. It provides seamless connectivity to at-home agents, remote agents, out-sourced agents, contact center agents, and agents interacting with clients with speech and hearing impairments. Avaya one-X Agent is an integrated telephony softphone solution for agents in contact centers. ![]() Avaya inc free download - Avaya CX, Avaya Equinox, Avaya Spaces, and many more programs. For Mac you have the old Avaya Video Softphone which is on the Admin CD under the Softphone directory. Confusing, yes, maybe that's why the Communicator 3.0 is renamed to Equinox which has a MacOS version, guessing it will come down to IPO eventually. Avaya Communicator is used for IP Office. ![]()
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